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Troubleshooting that was performed before contacting Symantec Router, gateway, and IP address information When you contact Technical Support, please have the following information available: ■Īvailable memory, disk space, and NIC information

Also, you should be at the computer on which the problem occurred, in case it is necessary to replicate the problem. Premium service offerings that include Account Management Servicesįor information about Symantec’s support offerings, you can visit our Web site at the following URL: All support services will be delivered in accordance with your support agreement and the then-current enterprise technical support policy.Ĭontacting Technical Support Customers with a current support agreement may access Technical Support information at the following URL: Before contacting Technical Support, make sure you have satisfied the system requirements that are listed in your product documentation. Global support purchased on a regional business hours or 24 hours a day, 7 days a week basis

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Upgrade assurance that delivers software upgrades Telephone and/or Web-based support that provides rapid response and up-to-the-minute information Symantec’s support offerings include the following: ■Ī range of support options that give you the flexibility to select the right amount of service for any size organization For example, the Technical Support group works with Product Engineering and Symantec Security Response to provide alerting services and virus definition updates. The Technical Support group works collaboratively with the other functional areas within Symantec to answer your questions in a timely fashion. The Technical Support group also creates content for our online Knowledge Base. Technical Support’s primary role is to respond to specific queries about product features and functionality. Technical Support Symantec Technical Support maintains support centers globally.

Symantec Corporation 350 Ellis Street Mountain View, CA 94043 Government shall be solely in accordance with the terms of this Agreement. Any use, modification, reproduction release, performance, display or disclosure of the Licensed Software and Documentation by the U.S. The Licensed Software and Documentation are deemed to be commercial computer software as defined in FAR 12.212 and subject to restricted rights as defined in FAR Section 52.227-19 'Commercial Computer Software - Restricted Rights' and DFARS 227.7202, 'Rights in Commercial Computer Software or Commercial Computer Software Documentation', as applicable, and any successor regulations. THE INFORMATION CONTAINED IN THIS DOCUMENTATION IS SUBJECT TO CHANGE WITHOUT NOTICE. SYMANTEC CORPORATION SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES IN CONNECTION WITH THE FURNISHING, PERFORMANCE, OR USE OF THIS DOCUMENTATION. THE DOCUMENTATION IS PROVIDED 'AS IS' AND ALL EXPRESS OR IMPLIED CONDITIONS, REPRESENTATIONS AND WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT, ARE DISCLAIMED, EXCEPT TO THE EXTENT THAT SUCH DISCLAIMERS ARE HELD TO BE LEGALLY INVALID. No part of this document may be reproduced in any form by any means without prior written authorization of Symantec Corporation and its licensors, if any. The product described in this document is distributed under licenses restricting its use, copying, distribution, and decompilation/reverse engineering. Other names may be trademarks of their respective owners. Symantec, the Symantec logo, Veritas, Veritas Storage Foundation, CommandCentral, NetBackup, Enterprise Vault, and LiveUpdate are trademarks or registered trademarks of Symantec corporation or its affiliates in the U.S.

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Veritas Storage Foundation™ Cluster File System Administrator's Guide The software described in this book is furnished under a license agreement and may be used only in accordance with the terms of the agreement. Veritas Storage Foundation™ Cluster File System Administrator's Guide Linux

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